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Cliff's Notes


Focused Marketing is More Critical in a Distracted World

Focus has always been an important aspect of effective advertising and marketing. However, the exponential growth of media channels, devices and social media have made cutting through the clutter and distractions of everyday life much more difficult. This is more than the old issue of how many thousands of impressions every consumer is exposed to…
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4 Steps to Turn Mistakes into Marketing Opportunities

Business people are aware of the fact that a satisfied customer might share a positive experience with a handful of people, but a dissatisfied customer will share their disappointment with dozens. In today’s digital/social media society this fact is ever more true.  So, the challenge for every business is to convert a mistake or an…
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Are You a Business Who is Afraid of Focus?

In having worked with many entrepreneurial businesses, I have encountered a “fear of focus” on key customers based on a desire to have a broader market from which to draw revenue. In very formal terms, this is often spoken about as a “vertical market”. For purposes of our discussion, we'll talk about a vertical market…
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