I don't think there is a more ambiguous company description than 'Marketing Agency', but knowing exactly what they mean by that description could determine whether they are the right company for your business. In one way it's understandable because if you recognize all of the facets that fall under the umbrella of marketing, it lends…
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Cliff's Notes
Focus on Making an Impression, Not Just Buying Impressions
In my opinion, gross impressions whether in broadcast, digital, or print, are one of the most frequently used, and often times, the most meaningless statistics. The primary reason being the majority of people are led to believe that if they're present where an audience visits, then they've made an impression. In most cases, I believe…
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An Every Year Resolution: RESPECT Consumers in All Your Marketing
Like the classic R&B song, every customer is looking for R-E-S-P-E-C-T and that should be reflected in every facet of your marketing. Sometimes the issues about showing respect are obvious, and some are more subtle. In looking back over the past year, here are a few marketing concepts that I've written about that all show respect…
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4 Ways to Fail at Your Loyalty or Reward Program
Most businesses have realized the importance of having a customer database, especially one that includes their best customers. That has been the genesis of reward and loyalty programs. Before I describe the four factors that could cause your program to fail, I want to be clear that reward and loyalty programs are NOT the same.…
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